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Frequently Asked Questions PDF Print E-mail

How do I sign up for a class?
Our registrar, the lovely Stacy, works from home and will be happy to assist you over the telephone. She can take your credit card information over the phone or you are welcome to drop a check in our mailbox with a completed enrollment form once your classes are confirmed. There is no one in the studio who can help you as the enrollment book lives with Stacy and we are usually busy with a class.

When calling our message center, try not to use a cell phone. Cell calls notoriously drop out just when you're leaving the most important info, like your call back number. OR, if you don't hear back from us in a day or so, call us back! Please note that we usually take a half-day to a day to return calls. Thanks in advance for your patience and understanding. Your call is VERY important to us!

When can I drop off my tuition?
Our instructors are happy to assist you with that process, or you can use our very safe mailbox, an unmarked silver slot in our brickwork to the left of the door. The sooner we have your tuition, the easier it is for us to ‘make' your class.

Which clothes are best for making art at the studio?
It' s always a good idea to have some special art clothes to wear to class-we love to get as messy as possible! Some folks like to keep an old t-shirt in the car for easy transition from school clothes…

When will the students bring something home?
Our projects are designed to take more than one lesson. We present lots of techniques when exploring each new medium and encourage our artists to take their time and savor this beautiful process. Most projects last 2-4 weeks and you will have something lovely for your walls when we're done!

What' s the # 1 complaint you hear?
It' s always about the high cost of framing.

Can my child bring a friend?
Our projects take a number of classes to complete so bringing a friend to class needs to be pre-arranged. If you have a friend that wishes to join the class our policy is that if they try a day and don' t like it, it' s on us…if they like it, you' ve got a carpool!  Absolutely no drop - ins!

Can I stay and watch my kid work?
No, we encourage parents to visit after class and experience the student' s excitement and delight as they share their latest art work.

What if I'm running late?
Please call our emergency line and alert us! 214-827-1566. Our instructors go directly into teaching other classes after your class time, so prompt pick up is essential. We levy a $1 per minute fee for the habitually late.

What if my child has special needs?
We are here to support any child's learning process with information you provide to optimize their study with us.  We are available for a private chat after class or sending us a note is a good way to impart information. It really helps our instructors if you let us know even the smallest observation about how your child is doing that day.

What if my pre-school artist is still potty training?
The Mom and Me class would be the best choice for you. We ask that all students be restroom independent.

What if my kid had a fever or vomited earlier in the day?
Then they are contagious and we beg you not to bring them until they have cleared the 24 hour fever-free mark.

What about snacks?
During our spring/fall semesters we prefer for kids not to bring snacks and drinks into the studio for the safety of other' s artwork.  It is a good idea to give them a snack after school…they seem to get really hungry making art!

Is it OK to pick up and drop off?
It is a great idea to use our new circle driveway to drop off, but we really like to see your face when you pick up your child. Let us know when you won' t be the one picking up that day, too.

Those side doors sure seem handy!
Yes, but they are reserved for staff entry.  Please make sure your family uses our double - wide front door.

Can we pleeeeze make-up a class we miss?
We assume each child will need to miss a class now and again so we have made allowance for that in our semester fees. We are pros at modifying projects so your child won' t miss out on the lesson.  If the weather is to blame, or an instructor is ill, we' ll contact you to organize a make-up.

Hey, what happened to Lakewood Arts Academy?
We have a secret door here where we keep it…tee hee…We' re still the same Studio with the same great Instructors, just with a different name…and we own this building!  Isn' t that exciting!  Please pardon our continuing construction. Oh, and did you see we got 'Best Burger Joint Renovation' in D Magazine' s Best and Worst issue this year?  Thanks, architect Jessica Stewart!

What about bad weather days and holidays?
Please view the banner on front page of website for weather closings and see the calendar for holidays.

Can my friend sign up after the start of the semester?
We offer prorated continuing enrollment.

We are so happy you are making art with us! Please let us know how we' re doing.  Remember to sign up for our e-mail newsletter...It should come in handy for a snow day or a discount here and there.

Thanks for choosing Studio Arts...

Barley Vogel, Director
and All our Beloved Instructors

 

 

 

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